Customer Management: Relationships that last

Know your customer better than the competition. Magento 2 offers a comprehensive 360-degree view of every user. From order history, through preferred payment methods, to tags and loyalty groups – everything gathered in one clear profile. This is the foundation of a modern Customer Experience strategy.

The key element is segmentation. By combining the customer database with the Rule Builder, you can automatically assign users to discount groups based on their turnover, location, or the date of their last purchase. This enables running highly effective marketing campaigns that hit the mark and tangibly increase retention.

Privacy and B2B Excellence

Magento 2 was designed with the highest data security standards (GDPR) in mind. The system allows for easy management of marketing consents and ensures full process transparency. For clients in the B2B sector, Magento 2 offers modules for managing company structures, multiple employee accounts, and specific pricing, making it the perfect tool for modern wholesale.

At TryMagento2.com, we help integrate Magento 2 with external CRM systems (e.g., Salesforce, HubSpot), creating a cohesive data exchange ecosystem. We automate onboarding and loyalty-building processes, making every customer feel special, which translates into higher Customer Lifetime Value (CLV).

At TryMagento2.com, we know that acquiring a customer is just the beginning. We help our clients utilize the potential of data to build lasting bonds. We design automation scenarios that nurture relationships at every stage of the customer lifecycle, building market advantage based on trust and personalization.